Terms of Service

Last updated: October 12, 2026

These Terms incorporate our Privacy Policy and our Data Use and Acceptable Use Agreement. All of our legal documents are listed on our Legal Documents page.

  1. Acceptance of These Terms
  2. Our Services
  3. Accounts and Security
  4. Acceptable Use and Data Use
  5. Fees and Payment
  6. Your Data and Privacy
  7. SMS / Text Messaging Program
  8. Intellectual Property
  9. Third-Party Services
  10. Disclaimers
  11. Limitation of Liability
  12. Indemnification
  13. Termination
  14. Governing Law
  15. Changes to These Terms
  16. Contact Us

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your use of the websites, portals and services provided by CK Unlimited LLC ("CK Unlimited," "we," "our," or "us"). By using our websites or services, you agree to these Terms. If you are using our services on behalf of a business, you agree to these Terms on its behalf. If a separate written agreement signed by you and CK Unlimited (such as a client proposal, order or services agreement) covers a service, that signed agreement controls where it conflicts with these Terms.

Order of precedence. If our legal documents conflict, they apply in this order: (1) a signed written agreement between you and CK Unlimited; (2) our Data Use and Acceptable Use Agreement, for matters of data collection, use, sharing, security, retention and acceptable use; (3) these Terms, for all other matters; and (4) our Privacy Policy. The SMS / Text Messaging Program terms in Section 7 apply to text messaging in every case, and nothing in any of these documents permits sharing mobile information or text messaging opt-in data in a way Section 7 prohibits.

2. Our Services

CK Unlimited provides consulting, technology and data-management services, including client portals, communications systems and related support. The specific services, deliverables and schedules for a client are described in that client's proposal, order or agreement.

3. Accounts and Security

Some services require an account. You are responsible for keeping your login credentials confidential and for activity under your account. Tell us promptly at privacy@ck-unlimited.com if you believe your account has been used without your permission.

4. Acceptable Use and Data Use

Your use of our websites and services is also governed by our Data Use and Acceptable Use Agreement, a separate agreement that is incorporated into these Terms. It describes how we collect, use, share and protect data, including data shared with our Affiliated Partners, and the rules for acceptable use of our systems, including telephone, email and text messaging. You are responsible for the accuracy of information you provide to us.

5. Fees and Payment

Fees for paid services are set out in your proposal, order, agreement or invoice. Unless your agreement says otherwise, invoices are due on receipt, and we may suspend services for accounts that are past due after notice to you.

6. Your Data and Privacy

You keep ownership of the data you provide to us ("Client Data" in our Data Use and Acceptable Use Agreement). We use it to provide and support our services, as described in our Privacy Policy and our Data Use and Acceptable Use Agreement, which are part of these Terms. You can manage how we contact you on our Communication Preferences page.

7. SMS / Text Messaging Program

Program name: CK Unlimited Customer Text Messaging

Program Description

CK Unlimited LLC uses the numbers 269-215-5900 and 269-399-6520 to text our existing customers. Messages are two-way customer support conversations, replies to questions you send us, service scheduling and appointment reminders, updates on support requests you have opened with us, and account and service notifications. We do not send marketing or promotional text messages.

How You Opt In

You opt in on our website by entering your mobile number and checking the text-message consent box on our service request form (ck-unlimited.com/contact.php) or on our Communication Preferences page (ck-unlimited.com/preferences.php). The box is unchecked by default. You can also text START to 269-215-5900, or start a conversation by texting 269-215-5900 or 269-399-6520; when you text us first, we reply only within that conversation. Consent to receive text messages is not a condition of any purchase.

Message Frequency

Message frequency varies and depends on your conversation with us and any open service request.

Cost

Message and data rates may apply. Check your mobile plan for details.

How to Opt Out

Reply STOP to 269-215-5900 or 269-399-6520 at any time to stop receiving text messages. You will receive one confirmation message, and no further messages will be sent unless you opt in again by replying START. You can also turn off text messages on our Communication Preferences page.

Help

Reply HELP to 269-215-5900 or 269-399-6520 for help, call 269-215-5900, or see our Contact Us page.

Privacy

No mobile information will be shared with third parties or affiliates, including our Affiliated Partners, for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy and our Data Use and Acceptable Use Agreement for more information.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

8. Intellectual Property

Our websites, software and materials, and the CK Unlimited name and logo, are owned by CK Unlimited or its licensors. Except for deliverables assigned to you under a written agreement, these Terms do not transfer any ownership to you. You may not copy, modify or redistribute our materials without our permission.

9. Third-Party Services

Our services may rely on or link to services operated by others, such as telecommunications carriers, messaging providers and hosting providers. We are not responsible for third-party services that you choose to use, and your use of them may be subject to their own terms. This section does not limit our obligations for Data handled by our Affiliated Partners and Service Providers on our behalf, which are set out in our Data Use and Acceptable Use Agreement.

10. Disclaimers

Except as stated in a written agreement with you, our websites and services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that our services will be uninterrupted or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, CK Unlimited will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of our websites or services. Our total liability for any claim relating to the services is limited to the amount you paid us for the service giving rise to the claim in the twelve months before the claim arose.

12. Indemnification

You agree to indemnify and hold CK Unlimited harmless from claims, losses and expenses, including reasonable attorneys' fees, arising from your misuse of our services or your violation of these Terms (including the Data Use and Acceptable Use Agreement) or of any law.

13. Termination

You may stop using our services at any time, subject to any written agreement with you. We may suspend or end your access if you violate these Terms (including the Data Use and Acceptable Use Agreement) or if needed to protect our services or other users. Sections that by their nature should survive termination, including Sections 4 and 8 through 14, survive.

14. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules. Any dispute relating to these Terms or our services will be brought in the state or federal courts located in Michigan, and you consent to their jurisdiction.

15. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and change the "Last updated" date. The same applies to our Privacy Policy and Data Use and Acceptable Use Agreement, each on its own page. Your continued use of our websites or services after an update means you accept the updated Terms.

16. Contact Us

CK Unlimited LLC
Phone and text: 269-215-5900
Privacy questions: privacy@ck-unlimited.com
Unsubscribe requests: unsubscribe@ck-unlimited.com
Or use our Contact Us page.