Data Use and Acceptable Use Agreement

CK Unlimited LLC · Effective: October 12, 2026

This Data Use and Acceptable Use Agreement ("Agreement") explains how CK Unlimited LLC ("CK Unlimited," "we," "our," or "us"), a Michigan limited liability company, collects, uses, stores, shares and protects data through its systems, and the rules that apply to anyone who uses those systems. It is a separate agreement that is incorporated into our Terms of Service and works together with our Privacy Policy. By using CK Unlimited Systems, you agree to this Agreement. Our other legal documents are listed on our Legal Documents page.

Purpose
Definitions
Scope
Data Collection
Data Use
Data Sharing
Acceptable Use of CK Unlimited Systems
Data Security
Data Retention and Deletion
Compliance with Laws
Monitoring and Enforcement
Changes to This Agreement
Governing Law
Contact Information

1. Purpose

This Agreement sets out how CK Unlimited collects, uses, stores, shares and protects data to provide its consulting, technology and data-management services, to support its clients, and to comply with applicable law, and the rules for acceptable use of CK Unlimited systems.

2. Definitions

Data: any information collected, stored or processed by CK Unlimited, including personal information, client business information, account and billing records, support requests and communications, and website analytics.
CK Unlimited Systems: all digital platforms owned or operated by CK Unlimited, including ck-unlimited.com and its subdomains, client portals, email, telephone and text messaging systems, databases, and third-party tools we use to manage data.
Personal Information: information that identifies or can reasonably be used to identify an individual, such as a name, address, email address or phone number.
Client Data: Data that a client provides to us, or that we process on a client's behalf, in the course of our services. Client Data remains the client's property, as stated in our Terms of Service.
Affiliated Partners: organizations that CK Unlimited has authorized, by written agreement, to work with it in delivering services to its clients, such as subcontractors, technology partners and referral partners.
Service Provider: a vendor that processes Data on CK Unlimited's behalf, such as a hosting, email, telephone or messaging provider.
User: anyone who accesses CK Unlimited Systems, including clients and their personnel, website visitors, and CK Unlimited staff and contractors.

3. Scope

This Agreement applies to:

All Data collected, stored or processed by CK Unlimited through its systems, websites or other platforms.
Client Data that we process on behalf of our clients.
Every User of CK Unlimited Systems.
Data shared with or received from Affiliated Partners.
Staff, contractors, Affiliated Partners and Service Providers acting on behalf of CK Unlimited. CK Unlimited staff and contractors are also bound by our internal policies.

Where a written agreement signed by a client and CK Unlimited sets different terms for that client's data, the signed agreement controls. Otherwise, this Agreement controls over our Terms of Service for matters of data collection, use, sharing, security, retention and acceptable use, as set out in the order of precedence in our Terms of Service. The SMS / Text Messaging Program terms in our Terms of Service apply to text messaging in every case.

4. Data Collection

4.1 Sources of Data. We collect Data through:

Website forms on ck-unlimited.com, such as our service request form and Communication Preferences page.
Client portals and accounts.
Email, telephone calls and text messages you exchange with us.
Information clients provide to us in the course of our services.
Affiliated Partners working with us on a client's services.
Service Providers and tools integrated with our systems, such as website analytics.

4.2 Notice and Consent. We give clear notice of how we collect and use Data in our Privacy Policy, and we obtain consent where the law requires it. We send text messages only to people who have opted in, or as replies within a conversation that a person started by texting us, as described in the SMS / Text Messaging Program section of our Terms of Service.

5. Data Use

5.1 Permitted Uses. We use Data to:

Provide, operate, maintain and support our services.
Respond to inquiries and support requests, and schedule service.
Send account, service and support communications, by the channels you have chosen.
Send marketing and promotional email only to people who have opted in to it on our Communication Preferences page. We do not send marketing or promotional text messages.
Process billing and payments.
Secure our systems and prevent fraud and abuse.
Comply with legal and regulatory requirements.

5.2 Prohibited Uses. Data will not be:

Sold or rented to anyone.
Shared with third parties for their own marketing purposes.
Used for any purpose that violates applicable law or this Agreement.

6.1 Affiliated Partners. CK Unlimited may share Data with its Affiliated Partners, and receive Data from them, only as needed to deliver and support services to our clients. Affiliated Partners may use that Data only for that purpose, must protect it under terms at least as protective as this Agreement, and may not use it for their own marketing.

6.2 Service Providers. We share Data with Service Providers only as needed to operate our services. They are bound by written agreements or terms to protect Data and use it only to provide services to us.

6.3 Legal and Safety. We may disclose Data when required by law, subpoena or court order, or to protect the rights, property or safety of CK Unlimited, our clients or others.

6.4 Mobile Information. No mobile information will be shared with third parties or affiliates, including Affiliated Partners, for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. The sharing described in sections 6.1 and 6.2 excludes text messaging opt-in data and consent.

6.5 Safeguards for Sharing. Data we share is encrypted in transit, and recipients may use it only for the purpose for which it was shared. CK Unlimited keeps a record of the Data it shares with Affiliated Partners.

7. Acceptable Use of CK Unlimited Systems

7.1 General. Users must not:

Attempt to gain unauthorized access to any system, account or data, or probe, scan or test the security of our systems without written permission.
Upload or transmit malware or other harmful code.
Interfere with or disrupt the operation of our systems.
Use our systems for any illegal purpose, or to infringe the rights of others or harass anyone.
Share login credentials, or resell or provide our services to others without our written permission.

7.2 Messaging and Calling. Users of CK Unlimited telephone, email or text messaging systems must:

Send messages only to recipients who have given prior consent, and honor opt-out requests, including STOP replies, immediately.
Not send spam, use purchased or rented contact lists, or spoof caller ID or sender identity.
Comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, wireless carrier requirements, and the policies of our messaging providers.
Not send content involving cannabis or CBD, sexual content, hate speech, firearms, tobacco or alcohol, illegal drugs, high-risk lending, or any other content prohibited by law or by carrier or provider policy.
Record telephone calls only as permitted by law.

7.3 Client Responsibilities. Clients are responsible for the content they send through our systems, for having the right to provide any data they give us, and for the conduct of their own personnel who use our systems.

7.4 Affiliated Partner Responsibilities. Affiliated Partners must use CK Unlimited Data only for purposes consistent with this Agreement and their agreement with us, protect it with reasonable security measures, follow section 7 when using CK Unlimited Systems, and notify CK Unlimited promptly, and in any case within 72 hours of discovery, of any data breach or unauthorized use involving CK Unlimited Data.

8. Data Security

8.1 Security Measures. We use reasonable technical, administrative and physical safeguards to protect Data, including encryption of Data in transit and, where appropriate, at rest; access controls that limit Data to authorized personnel; and regular review of our systems.

8.2 Breach Notification. If we discover a security breach affecting Personal Information, we will notify affected individuals and clients as required by applicable law, including the Michigan Identity Theft Protection Act, and take reasonable steps to limit harm. Where a breach involves an Affiliated Partner, we will work with that partner to limit harm and make any required notices.

9. Data Retention and Deletion

9.1 Retention. We keep Data only as long as needed for the purposes in this Agreement, our agreements with clients, or as required by law, such as tax and accounting record-keeping requirements.

9.2 Deletion. On request, or at the end of the retention period, we securely delete Data, unless the law or a signed agreement with a client requires us to keep it. To request deletion, contact privacy@ck-unlimited.com.

10. Compliance with Laws

CK Unlimited complies with applicable federal, state and local laws, including:

The Michigan Identity Theft Protection Act.
The CAN-SPAM Act for email.
The Telephone Consumer Protection Act (TCPA) for calls and text messages.
Any other applicable privacy and consumer protection laws.

We maintain an up-to-date Privacy Policy and give individuals the choice to opt out of communications on our Communication Preferences page.

11. Monitoring and Enforcement

We monitor and log activity on CK Unlimited Systems to protect their security and enforce this Agreement. A violation of this Agreement is also a violation of our Terms of Service. If a User violates this Agreement, we may suspend or end that User's access as provided in our Terms of Service, remove offending content, and cooperate with law enforcement where appropriate.

12. Changes to This Agreement

We may update this Agreement from time to time. We will post the updated Agreement on this page and change the effective date. Continued use of CK Unlimited Systems after an update means you accept the updated Agreement.

13. Governing Law

This Agreement is governed by the laws of the State of Michigan. Disputes are handled as provided in our Terms of Service. The Disclaimers, Limitation of Liability and Indemnification sections of our Terms of Service apply to this Agreement.

14. Contact Information

CK Unlimited LLC
9208 Vanderbilt Ave
Portage, MI 49024
Phone and text: 269-215-5900
Email: privacy@ck-unlimited.com